FlamePoint connects customers with fire safety professionals who offer services like Fire Strategy Reports, Fire Risk Assessments, and D12 Reports . We also provide access to reminders for certificate renewals, regulatory updates, and more.
Simply submit a request for the service you need, and we will match you with certified and professional suppliers who provide the service in your area. You can then compare and choose the best result when you log into your secure account.
All suppliers on FlamePoint undergo a thorough process where we personally vet each supplier and obtain their certificates to ensure they are certified and comply with industry standards, so you can be confident in the services you receive.
We send automated reminders to ensure you renew your certificates before they expire, helping you avoid potential legal or compliance issues.
You can access all your documents, such as reports, certificates and service history (including past invoices) at any time on your dashboard in your account.
We use Stripe, a trusted third party payment processor to handle all transactions securely on our platform. Stripe is certified to the highest industry standards and ensures your payment details are encrypted and processed safely. Additionally, any payment information we receive is kept confidential and secure at all times.
If you are not satisfied with the service provided by a supplier, we encourage you to first reach out to the supplier directly to resolve the issue. However, if the issue remains unresolved or you need further assistance, please contact our support team. We are committed to ensuring a positive experience on our platform and will work with you to address any concerns. Your feedback also helps us maintain the high standards of service that we uphold for all users. We will always ensure that we find a solution to your issue.
We’re excited to roll out features such as being able to receive an instant quote for services and a marketplace for purchasing fire safety equipment directly through our site.
